Harlem Is Poppin' Privacy policy

Effective Date: May 1, 2026

Harlem Is Poppin' LLC ("we," "us," or "our") operates www.harlemispoppin.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, sign up for communications, submit a business listing, or use any services we offer.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

• Name, email address, and phone number (via newsletter sign-ups, contact forms, or event RSVPs)
• Business name, address, category, website, and contact information (via business directory submissions)
• Payment information processed securely through Stripe (we do not store full card details)
• Any messages or inquiries you send through our contact forms

b. Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time on site, and referring URLs
• Cookies and similar tracking technologies (see Section 4)

c. Information from Third Parties

• Analytics data from Google Analytics
• Ad interaction data from Meta Pixel (Facebook/Instagram)

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Site and its features
• Send newsletters, event updates, and promotional communications (with your consent)
• Process business directory listings and related payments
• Respond to inquiries and provide customer support
• Analyze traffic and user behavior to improve our content and platform
• Deliver targeted advertising and retargeting campaigns via Meta and Google
• Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Stripe (payment processing), Google (analytics and advertising), Meta (advertising), GoHighLevel (CRM and marketing automation), and other vendors who assist in operating our platform — each bound by confidentiality and data protection agreements
• Business Partners: With your explicit consent, to facilitate partnerships or sponsored activations
• Legal Authorities: When required by law, court order, or to protect the rights and safety of Harlem Is Poppin' or others
• Business Transfers: In connection with any merger, acquisition, or sale of business assets

4. Cookies & Tracking Technologies

We use the following tracking technologies on our Site:

• Google Analytics: Collects anonymous usage data (pages viewed, session duration, traffic sources) to help us understand how visitors interact with the Site. You can opt out at tools.google.com/dlpage/gaoptout
• Meta Pixel: Tracks visitor actions to enable targeted advertising on Facebook and Instagram and to measure ad performance. You can manage your ad preferences at facebook.com/settings
• Cookies: Small data files stored on your device that help us remember your preferences and improve your experience. You may disable cookies through your browser settings, though some Site features may not function properly

Most browsers allow you to control or delete cookies. Opting out of analytics or advertising cookies does not opt you out of receiving communications you have separately consented to.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account or subscription, comply with our legal obligations, and resolve disputes or enforce agreements.

You may request deletion of your data at any time by contacting us at the email listed below.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time by clicking 'Unsubscribe' in any email or texting STOP in response to any SMS message
• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at: info@harlemispoppin.com

7. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmitted through our Site and secure handling practices for payment data through Stripe's PCI-compliant infrastructure.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after any changes constitutes your acceptance of the revised policy.

10. A2P SMS Messaging & Consent

We use A2P (Application-to-Person) SMS messaging through GoHighLevel to communicate with opted-in subscribers. By submitting your phone number and checking the consent box on any of our forms, you provide express written consent to receive text messages from Harlem Is Poppin', including:

• Upcoming events and cultural programming updates
• Business directory updates and featured listing notifications
• Promotional offers, sponsorship opportunities, and partnership announcements
• Community news, activations, and seasonal programming (e.g., World Cup series)
• Administrative messages related to your account or listing

Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies — you may receive up to 4–8 messages per month depending on active programming periods.

To opt out at any time, reply STOP to any message. To get help, reply HELP. You may also contact us directly at info@harlemispoppin.com to manage your messaging preferences.

Supported Keywords:

• STOP / UNSUBSCRIBE / CANCEL / END / QUIT — Removes you from SMS communications immediately
• HELP / INFO — Returns contact information and opt-out instructions

No mobile opt-in data or SMS consent information will be shared with third parties or affiliates for marketing or promotional purposes. We maintain records of all opt-in consents as required by A2P 10DLC carrier compliance standards.

11. Contact Us — Privacy

For questions about this Privacy Policy or your personal data, contact:

Harlem Is Poppin' LLC

Email: info@harlemispoppin.com

Website: www.harlemispoppin.com

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